The information below may assist you in determining if you should call Sacramento Suburban Water District (SSWD) or a plumber.

• SSWD’s responsibility for repairs is up to the point where the customer’s piping connects to the District’s Meter, Meter Setter, and/or Curb Stop (shut-off valve). 
• The customer is responsible for all repairs from the point of the piping connection.  The District’s responsibility ends where the customer’s responsibility begins.

Metered Service

• The connection point at the outlet side of the Meter Setter is where the property owner’s responsibility begins, and the District’s responsibility ends.

Non-Metered Service

• The connection point at the outlet side of the Curb Stop is where the property owner’s responsibility begins, and the District’s responsibility ends.

If you cannot locate your Meter/Curb Stop box to determine leak or repair responsibility, or if you are not sure of the leak location, please email feedback@sswd.org or call 916.972.7171 prior to calling your plumber. 

In the event of a water emergency call 916.972.7171.

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